Southwestern Community College District (SWCCD) is committed to meeting the educational goals of its students in an inclusive environment that promotes intellectual growth and develops human potential. We are the leader in equitable education that transforms the lives of students and communities.

SWCCD employees are collegial and collaborative. They demonstrate the highest degree of professionalism, integrity and respect when interacting with students, colleagues, leadership and members of the Jaguar community. Our employees actively honor and respect diversity to foster a safe and welcoming community where all are inspired to participate and realize a sense of belonging.

Incumbents exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.

Description

SUMMARY DESCRIPTION

Under general direction, assists in the planning, organizing, and provision of oversight to a Higher Education Center (Center) operations including facilities maintenance, safety and security and student services support functions; assists in scheduling, coordinating, and overseeing staff assigned to Center operations; sets priorities and directs the work of assigned staff; fosters cooperative working relationships among District divisions and departments and with various community groups; serves as responsible site administrator in the absence of the Dean or Director, Center Operations; and performs related work as required. 

SUPERVISION RECEIVED AND EXERCISED

Receives administrative direction from the Dean, Higher Education Center or the Director, Center Operations.  Exercises general supervision over support staff. 

DISTINGUISHING CHARACTERISTICS

This is a full supervisory-level classification that oversees activities and day-to-day operations of the assigned Center, including administration of policies and procedures.  The incumbent organizes and oversees day-to-day operations and activities and is responsible for providing professional-level support to the assigned manager.    Responsibilities include coordinating the activities of the Center with other District departments and outside agencies.  This class is distinguished from the Director, Center Operations by the latter’s administrator responsibility for Center operations including budget and involvement in long-range planning and course offerings. 

Qualifications

EDUCATION AND EXPERIENCE

Any combination of training and experience which would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be: A bachelor’s degree from an accredited college or university with major coursework in business or public administration 

AND 

Two (2) years supervisory experience, preferably in an educational setting. 

Spanish language proficiency desired. 

• One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.

• If specifically referenced (i.e. degree 'or equivalent'), related experience that is above the minimum requirement may be substituted for education on a year for year basis.

• Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES). A copy of the evaluation must be submitted with online application.

KNOWLEDGE AND ABILITIES

Knowledge of:

• Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work methods and procedures. 
• Principles and practices of record keeping.
• Contemporary issues of inclusion, social justice, diversity, access, and equity as related to higher education. 
• Modern office practices, procedures, technology, and computer equipment and applications, including word processing, database, and spreadsheet applications. 
• Techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and District staff, including individuals of various ages, various socio-economic and ethnic groups. 

Ability to:

• Implement goals, objectives, policies, procedures, work standards, and internal controls for the assigned Center. 
• Interpret, apply, explain, and ensure compliance with applicable federal, state, local, and District laws, regulations, ordinances, policies, and procedures. 
• Effectively represent the District in meetings with governmental agencies and various educational, businesses, professional, regulatory, and legislative organizations.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Operate modern office equipment including computer equipment and specialized software applications programs. 
• Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

JOB DESCRIPTION:  Supervisor, Center Operations (Download PDF reader)

Duties

ESSENTIAL DUTIES

1. Assists in the coordination and supervision of the operational functions of the assigned Center; coordinates Center activities including instructional, counseling, admissions, financial aid, health services, transfers, assessment, and other student services and activities. 
2. Implements and oversees policies, procedures, and work standards for the Center. 
3. Coordinates Center activities, services, and communications between the Chula Vista campus, other education centers, administrators, faculty, staff, other departments and divisions, outside agencies, governmental agencies including feeder schools, students, and the public; assists in the coordination and delivery of educational collaborative housed within the Center. 
4. Participates in the selection, trains, motivates, and directs Center staff; evaluates and reviews work for acceptability and conformance with work standards, including program and project priorities and performance evaluations; works with employees on performance issues; implements discipline and termination procedures; responds to staff questions and concerns.  
5. Provides direction, information, technical assistance, and problem resolution to administrators, faculty, staff, students, outside agencies, and others concerning Center operations and activities; provides information concerning programs, services, curriculum, and courses.  
6. Coordinates Center facilities with District custodial operations and maintenance and repair departments; performs various safety and security related duties, including inspection and monitoring of the environment  and facilities; ensures related activities comply with established standards, requirements, laws, codes, rules, regulations, ordinances, policies and procedures.  
7. Responds to difficult and sensitive student and faculty inquiries and complaints and assists with resolutions and alternative recommendations. 

Supplemental Information

SALARY SCHEDULE:  Administrators (Download PDF reader)
 

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
 
 This is a non-telecommuting position.

All District employees must participate in the COVID-19 Vaccination Program, which requires them to be fully vaccinated against COVID-19 unless they receive an approved medical or religious exemption.

Physical Demands: Must possess mobility to work in a standard office and classroom setting and use standard office equipment, including a computer; to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.  This is primarily a sedentary office classification although standing and walking between work areas may be required.  Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.   Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.  

Environmental Elements: Employees work in an office and classroom environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.  Employees may interact with upset staff, students, and/or the public in interpreting and enforcing departmental policies and procedures.

Application Process:

A confirmation email will be sent once your application packet has been successfully submitted.

It is the sole responsibility of the applicant to ensure that all required application materials are submitted by the initial screening deadline date, including a current resume, and unofficial transcripts showing awarded degree(s) and completion date, as well as any relevant certifications, diplomas, or licenses that demonstrate you meet the minimum qualifications of the position. Failure to submit supporting documentations may result in an incomplete application.

A separate, complete application packet is required for each position for which you are applying for. All materials included in your application packet become SWCCD property, will not be returned, will not be copied, and will be considered for this opening only.

A screening committee will evaluate applicants, taking into account the breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. Selected applicants will be invited for an interview.

 

INTERVIEW TRAVEL COSTS MUST BE BORNE BY THE APPLICANT.

 

If additional positions become available in this classification, applications received in response to this posting may be considered for those additional positions for up to 90 days after final board approval.

Candidates selected for employment with SWCCD must be fingerprinted by an electronic fingerprinting service (i.e. LiveScan) within 10 days of employment; provide clearance of tuberculosis (dated within the past 4 years and renewed every four years as a condition of continued employment) within 60 days of employment; provide proof of eligibility to work in the United States.

Successful candidate selected may be assigned to any of the campus sites (Chula Vista, Crown Cove, National City, Otay Mesa, and/or San Ysidro).

 

American with Disabilities (ADA):

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made as soon as practical by calling Human Resources at (619) 482-6395.

Equal Employment Opportunity:

As an Equal Opportunity Employer and in compliance with the Americans with Disabilities Act, SWCCD will make reasonable accommodations for individuals with disabilities.

SWCCD shall not discriminate against any person in employment or in any program affiliated with the SWCCD on the basis of age, ancestry, color, ethnic group identification, national origin, religion, race, sex, sexual orientation, physical or mental disability, veteran status, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.


Notice of Availability of the Annual Security Report:

SWCCD is committed to assisting all members of the community in providing for their own safety and security. The Annual Security Report is available on the SWCPD website.

If you would like to receive a hard copy of the Annual Security Report, which contains this information, you can stop by the College Police Department or you can request that a copy be mailed to you by calling (619) 482-6390.


Drug and Alcohol Abuse Prevention Plan (DAAPP):

More information about the DAAPP, including the Biennial report and additional resources can be found in the Drug and Alcohol Abuse Prevention Program website.