Job Description

The Student Services Specialist supports new and continuing students, providing a seamless transition throughout the enrollment process. The Specialist offers guidance to students on the Columbus Campus regarding financial aid, records, registration, student ID cards, Ohio residency for tuition purposes, and all online student services functions. The Specialist generally assists students in person, but also serves students over the phone, via email, and through chat and communicates with other student services areas to facilitate the consistent delivery of information and services, referring students to other departments and resources as appropriate.

Additional Duties & Responsibilities:

• Attends all required departmental meetings and trainings.
• Manages multiple assignments of varying complexity while meeting federal as well as internal regulations and procedures, with the ability to adapt to the changing needs of the College and business partners.
• Hours may include working outside of a normal workweek schedule on an as needed basis.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED:

• High School Diploma or GED.
• Three (3) years of clerical experience in the area of the assigned specialized function. *An appropriate combination of education, training, coursework and experience may qualify a candidate.

Full time

40

Additional Information

In order to ensure your application is complete, you must complete the following:

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

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