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Mott Community College is student-centered and mission-driven to ensure that all our students thrive and reach their fullest potential. As an institution, we are action-oriented and intentional in dismantling every systemic barrier that prevents the excellence of students from underrepresented communities.

As Mott Community College deepens its commitment to equity, it is of the highest priority that we focus our hiring process to seek individuals with the expertise to lead our institution in serving students from underrepresented communities. This is an opportunity for the college community to continue to act upon our values but more importantly for the empowering of our students’ self-efficacy, for cultivating a sense of belonging, and for the diversity of our entire student body being reflected in a position of power in the classroom.

Purpose, Scope & Dimension of Job:
The role of the Cloud/Systems Administrator (CSA) is to provide the setup, implementation, maintenance, and ongoing improvement of the College’s servers, infrastructure, and services. These services include but are not limited to Windows Active Directory, Microsoft Entra ID, VMware infrastructure, Microsoft Azure IaaS/PaaS, Domain Name Services, printing services, replication services for Disaster Recovery, and Database server infrastructure. The CSA will also assist other positions within ITS with troubleshooting servers/services as well as acting as a backup during unplanned absences. The CSA’s role is to ensure the smooth and continual availability of the systems and services they manage while coordinating maintenance and service windows with the College community.

Supervisory Responsibility:
None.

1. Associate’s degree or equivalent work experience in computer science, information systems, or a related field.
2. Directly related experience (may be earned concurrently) in the following areas:

3. Proficiency in at least one scripting or programming language (e.g. PowerShell, Python).
4. Strong initiative and the ability to work successfully in an environment with minimal direction and in the absence of work process documentation.
5. Demonstrated experience as an individual who establishes a course of action for self to accomplish organizational goals, achieving maximum results and effectively using available resources.
6. Demonstrated positive communication and teamwork skills. Able to multitask, prioritize, and function effectively as a team player in a cross-functional team.
7. Demonstrated ability to identify and resolve difficult network and system-related problems using troubleshooting and decision making.
8. Demonstrated work history of providing high quality, strong customer-oriented services including:

1. Bachelor’s or higher degree in computer science, information systems, or a related field.
2. Experience with Microsoft Entra ID directory and authentication services.
2. Experience with alternative hypervisors to VMware in an enterprise environment (i.e. Hyper-V, Nutanix, Citrix, etc.).
3. Experience working in an educational organization.
4. Excellent written and verbal communications skills.
5. An extensive background in technology use and technology trends.

Unique Aspects of Job:
1. Requires occasional off-hour configuration and installation of servers, network devices, security appliances, and related components.
2. The minimum reasoning skills necessary for this position include the ability to solve practical problems and deal with a variety of concrete variables in situations where standardization does not exist. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
3. Decisions require substantial analysis of data or information requiring development and application of several alternative methods involving major allocation of resources. Ingenuity, imagination, and collaboration are required with outcomes impacting major strategic goals or direction of College initiatives.
4. Occasional travel is required to visit and maintain branch and extensions sites.

Physical Requirements:
The employee must be able to work at a desk for long periods of time and operate a computer workstation and telephone. Due to the heavy customer service aspect of this position, it is necessary to communicate clearly both in person, in written form, and over the telephone with a large variety of people each day. The employee, on occasion, must be able to lift and carry a 40 pound item.

52 Weeks, 40 hours per week, Monday through Friday. May be required to work a variable schedule varying hours to meet operational needs. This position is on call 24/7 and will either carry a College-provided cell phone or provide a personal cell phone number. Occasional irregularity of hours due to system upgrades, downtime, or inoperable services.

Mott Community College recognizes that remote work can benefit the student, employee and College and will permit employee duties to be performed remotely when it is appropriate, reasonable and feasible based on the College’s mission and priorities. MCC employees follow a well-defined remote work program. The opportunity for remote work is reviewed on a case by case basis and dependent on many factors including the nature of the job duties and person’s suitability for remote work. All hybrid work opportunities are approved by the immediate supervisor and Executive member.

First consideration given to internal candidates.

Degree must be conferred by offer date.

Visa sponsorship is not available.

The College is unable to assist with travel and/or relocation expenses.

Selected candidates must submit to a drug test and criminal background check.

The College reserves the right to cancel the search at any time.

The College reserves the right to close the recruitment process once a sufficient applicant pool has been identified.

As an affirmative action/equal opportunity institution, the College encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. The College does not discriminate in educational or employment opportunities or practices on the basis of race, sex, color, religion, gender, national origin, veteran’s status, age, disability unrelated to an individual’s ability to perform adequately, sexual orientation, or any other characteristic protected by law. Title IX Coordinator Contact Information: 1401 E. Court St., Prahl College Center (PCC- 2030G), Flint, MI 48503, (810) 762-0024. Title II, ADA, Coordinator Contact Information: 1401 E. Court St., Curtice-Mott Complex (CM-1024), Flint, MI 48503, (810) 762-0373. Section 504 Coordinator Contact Information: 1401 E. Court St., Prahl College Center (PCC- 1130), Flint, MI 48503, (810) 762-0191.