Job Description

RESOURCE SHARING ASSISTANT, MIT Libraries, to process requests, verify citations, and communicate policies to patrons in support of interlibrary lending and borrowing operations, using systems like ILLiad, RAPID, and ReShare to fulfill requests, resolve issues, and assist library users. Responsibilities include scanning materials, supporting library service points, and handling material pick-up, sorting, and transport across MIT campuses, including occasional deliveries via van.

The Resource Sharing Assistant will develop expertise in access services, troubleshoot problems, and may contribute to documentation, hiring, or supervising student employees. Participation in library committees and special projects is encouraged. This position is ideal for those looking to build library skills while contributing to a collaborative academic environment that prioritizes access to information for MIT and its resource-sharing partners.

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REQUIRED: High school diploma or equivalent and minimum of six months of related experience; valid driver’s license and good driving record; excellent computer skills: Windows, GoogleDocs, Word, Excel, PowerPoint, Outlook; excellent communication skills and ability to manage competing priorities; excellent problem-solving skills; superior customer service skills in person, via email, and phone; excellent data entry skills and attention to detail; ability to lift 40 lbs, move boxes, shelve materials, and tolerate exposure to dust; ability to work independently and collaboratively. Job #24715

Hourly rate: Min $20.71 - Mid $28.07 - Max  $35.41 salary based on qualifications and experience.

12/23/2024

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