Job Description

Job Summary

The Allied Health Technical Coordinator can be assigned to perform one or more of the following functions, with a minimum of a High School Degree and under the supervision of a CLIA qualified General Supervisor.  Perform the assigned duties in Specimen Processing for research samples to assure accurate and timely receipt, order entry, transport, processing, generation of billing invoices and distribution of laboratory specimens. Provide excellent customer service to internal and external customers. Coordination of research activities and requests, staffing, and specimen logistics. Work with a high-level independence & excellence.     

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems.  In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Responsibilities*

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

Specimen Handling:

Laboratory Support/Testing:  Perform instrument daily maintenance procedures, enter test results into laboratory databases, coordinate and help with policies and procedures, troubleshoot or notify supervisor  if unable to resolve an instrument problem, accurately transfer instrument data from printouts to data worksheets.

Customer Service:  Provide total customer focus to meet the needs of every customer, internal (including co-workers) and external, including medical staff, laboratory staff, MLABS clients, patients, and families.

Quality Control:  Maintain quality control as required for specimen processing and storage; including temperature checks on all storage refrigerators and freezers, daily Q.A. and Q.C. projects as assigned.

Safety: Comply with all safety procedures/instructions and observe safe work practices.  Practice all BSP standards for your unit/department. Serve as a role model.

Communication and Teamwork: Use effective communication including written, verbal, and information technology skills.  Work effectively with staff to accomplish goals.

Leadership:  Model professional behaviors. Serve as a resource for both internal and external customers, and other departmental staff.  Continuously monitor workflow making assignment adjustments as needed.

Prioritizing appropriately.

Functional Assistance: Assist with special projects, in-services, huddles, evaluating new equipment and techniques, review procedures, and other additional responsibilities as assigned.

Training: Assist Training Specialist and Associate Supervisor as a preceptor for training new employees as needed or requested.

Mandatories, Continuing Education, Competencies and Training:   Complete yearly departmental mandatories as required.  Attend departmental, assigned and/or requested continuing education training, classes, etc.

Complete monthly, quarterly, or yearly competencies as assigned.

Comply with ongoing training for the unit and department.

Required Qualifications*

In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

Desired Qualifications*

A Bachelor's degree or an Associate's degree in the natural or physical sciences or an equivalent combination of education and experience is preferred by not required

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Works with infectious disease and /or other hazardous materials.  May have exposure to noise from laboratory equipment and pneumatic tube system.  

Union Affiliation

This position is included in the bargaining unit represented by the United Michigan Medicine Allied Professionals (UMMAP), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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