Johns Hopkins Sightline: Unleash Your Impact

The Johns Hopkins Sightline Business Modernization Project is more than just a job - it's a mission. We're tearing down walls to unleash the full potential of our people. Baltimore, ranked a top 2024 destination by the New York Times, is your backdrop as you join a dynamic and entrepreneurial team to reimagine the way Johns Hopkins works. We're not just simplifying processes and transforming technology - we're empowering people to focus on what matters most: research, teaching, patient care and community impact.

Does this sound like you?

• Thrive in fast-paced environments with daily new challenges and opportunities.
• Are passionate about simplifying complex systems to change people’s lives.
• Believe in transformation that empowers, not hinders, the front-line people.
• Have experience in process improvement, technology implementation, or project management.
• Enjoy analytical thinking and problem solving.
• Communicate clearly with a team.
• Possess a desire to grow and learn.

Joining Sightline means you’ll:

• Work with cutting-edge technology.
• Join a collaborative team of experts in higher education and healthcare.
• Build new skills with a team that encourages creativity, innovation, and personal growth.
• Gain valuable experience and expertise in process improvement, technology implementation, and change management.
• Enjoy a competitive salary and benefits package that includes health insurance, retirement savings plans, telework options, and generous paid time off.

Become an architect of change and help shape the future of Johns Hopkins University and Medicine alongside a passionate team in Baltimore's vibrant hub.

Sightline is seeking a Strategic Sourcing & Supply Chain Sr. Business Analyst, Sightline who will serve as a business function and system expert for the Supply Chain-related module(s) or sub-module(s) of the new ERP system. The successful candidate will be responsible for collaborating with internal stakeholders to identify and document requirements for business processes, including highly complex processes. The Senior Business Systems Analyst will utilize those requirements to identify appropriate technical solutions and any associated business process enhancements for the future state system. The position will be responsible for contributing to associated testing and training activities, including documentation and execution. The Senior Business Systems Analyst will also be responsible for project management for moderately sized sub-projects within the functional area. As a more experienced analyst, this position will provide ongoing mentorship and guidance to Business Systems Analysts.

Specific Duties & Responsibilities

• Gather, organize, and document business, user, and functional requirements for business processes, including highly complex processes that include multiple steps or subprocesses and involve multiple systems and stakeholder groups. Conduct stakeholder interviews gather and synthesize business process documentation and other artifacts to understand requirements and inform solutioning.
• Prioritize requirements based on key metrics as defined by the Lead Business Systems Analyst. Review the analysis conducted by the Business Systems Analysts team to ensure alignment with identified metrics.
• Serve as a functional expert, apply system knowledge to translate business requirements into human-centered functional design specifications for highly complex business processes. Redefine future state business processes as needed to ensure alignment and enhance efficiency within the context of the technical solution.
• Create and document test scenarios for highly complex functions using the appropriate testing tools to validate and verify functionality. Conduct testing to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Review test scenarios and documented results.
• Create detailed business process and technical specification documentation to accurately reflect and effectively communicate requirements, analysis, and solutioning to diverse stakeholder groups. Including end-users, developers, and business unit and project leaders.
• Work closely with the Change Management training team to author and maintain end-user training documentation by writing audience-appropriate materials to serve as technical and/or business process references. Assist in end-user training as needed, including leading training for highly complex processes.
• Collaborate with the PMO to develop detailed project plans by analyzing scope and milestones for moderately sized projects. Adhere to the defined task/project timeline and scope to ensure each phase of the project is executed in a timely fashion and delivered in accordance with software lifecycle standards.
• Provide guidance to Business Systems Analysts to support their work across all areas, including requirements gathering, analysis, identifying solutions, and documentation activities.
• Stand in for the Lead Analyst as needed, including attending meetings and providing updates to project leadership. Assist in identifying and escalating risks and concerns to the Lead Business Systems Analyst, seeking guidance when necessary.

Required Knowledge, Skills and Abilities

• Excellent communication skills, including the ability to listen and effectively synthesize information from subject matter experts; the ability to write and present clearly and concisely; and the ability to facilitate effective meetings and engage participants; and the ability to facilitate effective meetings and engage participants.
  
• Ability to create highly effective business analysis and project management artifacts.
  
• Ability to understand, analyze and document dependencies and impacts in a highly integrated system or within overlapping business processes.
  
• Ability to effectively work with loosely defined or high-level requirements and schedules.
  
• Advanced proficiency with Microsoft applications, especially Excel, Visio, and PowerPoint.
  
• Ability to function effectively within a structured project management environment.
  
• Ability to effectively plan and execute moderately sized projects within the context of a larger more complex project plan.
  
• Ability to provide mentorship and guidance to newer analysts.

• Bachelor’s degree in business administration, HR, finance, supply chain, information systems, computer science, or related field.
• Requires eight years of progressively responsible experience working in supply chain or strategic sourcing.

• Requires four years of experience as an ERP Strategic Sourcing or Supply Chain system user, with the desired skills of scoping, requirements gathering/definition, documentation, testing, training, and support. 
• Requires experience with varied interpersonal and technical skills, along with demonstrated skills in interacting with members from all organizational levels to diagnose problems, develop, and implement that could be process or technically oriented.
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

• Experience working in a higher education, academic medical center, and/or health care setting.
• Experience with Workday or SAP.

Classified Title: Sightline Sr. Business Systems Analyst 
Job Posting Title (Working Title): Strategic Sourcing & Supply Chain Sr. Business Analyst, Sightline   
Role/Level/Range: ATP/04/PF  
Starting Salary Range:  
Employee group: Full Time 
Schedule: Mon-Fri 8:30am-5:00 pm 
Exempt Status: Exempt 
Location: Hybrid: On-site 2-3 days a week 
Department name: 60013301-Sightline 
Personnel area: University Administration