Scholarship Services Support Specialist
Job Description
Requisition Number:
59743
Location:
Boulder, Colorado
City
Boulder
State
Colorado
Employment Type:
Temporary Staff
Schedule:
Full-Time
Posting Close Date:
20-Oct-2024
Date Posted:
04-Oct-2024
Job Summary
The Scholarship Services team encourages applications for a temporary Support Specialist! This role will support the team in ensuring compliance with scholarship administration policies and procedures. This position will focus on short term projects to aid in the effective management of scholarship programs. This position is ideal for individuals looking to gain experience in higher education administration and scholarship coordination. The role will primarily involve assisting with crucial tasks to ensure smooth program operation.
The University of Colorado Boulder is committed to building a culturally diverse community of faculty, staff, and students dedicated to contributing to an inclusive campus environment. We are an Equal Opportunity employer, including veterans and individuals with disabilities.
Who We Are
As one of only 35 U.S. public research institutions in the Association of American Universities (AAU), CU Boulder is about realizing the positive impacts of new knowledge.
From offering dozens of exciting programs in a range of academic fields, to serving as one of the world’s most dynamic research and innovation hubs, to working closely through hundreds of public outreach efforts with communities across Colorado and the world, we take pride in helping our students, faculty, staff, and partners turn new insights into productive outcomes that change lives.
What Your Key Responsibilities Will Be
- Assist with the maintenance of scholarship records, reports, and documentation.
- Support scholarship policy audits by participating in audit activities and documenting procedures.
- Record Customer service request in a ticketing system or similar software for tracking purposes.
- Provide support to users experiencing issues within the scholarship award management system.
- Aid in the development and maintenance of tracking systems for scholarship administration.
- Provide administrative support for scholarship awarding processes and resolve basic issues.
- Assist in implementing new processes and policies to improve scholarship operations.
- Collaborate with team members to ensure effective communication and create help guides.
- Assist with other duties as needed to support Scholarship Services.
What You Should Know
- This is a temporary, part-time position anticipated to last 4 months. This role has the opportunity to work in a hybrid work situation.
- This position requires the ability to pass a criminal and financial background check.
What We Can Offer
- The pay range is $23.00 - $28.00 per hour.
Benefits
Temporary positions at the University of Colorado are not benefits-eligible, however, all positions are eligible for paid sick leave.
Be Statements
Be courageous. Be visionary. Be Boulder.
What We Require
- Basic proficiency in in using Microsoft 365 products including Excel, Teams, Outlook, Word, and Teams or similar.
- Work experience in a higher education office setting.
- High school diploma or equivalent.
- 6 months experience with related work.
What You Will Need
- Strong interpersonal skills and ability to communicate effectively.
- Diligent with good organizational skills.
- Ability to work independently and in a team environment.
- Dedication to customer service and outreach.
What We Would Like You to Have
- Basic understanding of scholarship administration or financial aid processes.
- Previous experience in scholarship program administration, financial aid, or student financial services.
- Understanding of university student information systems (BAM, Campus Solutions, or similar system).
Special Instructions
To apply, please submit the following materials:
1. A current resume.
2. A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.
We may request references at a later time.
Please apply by October 20, 2024, for consideration.
Note: Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Posting Contact Information
Posting Contact Name: Boulder Campus Human Resources
Posting Contact Email: Recruiting@colorado.edu
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