Job Description

Posting Number

Position Number

Position Type

Essential Job Duties

• Provide exemplary customer service to all guests.
• Operate micros system (touch screen cash register) and accurately process transactions through the POS by following NC State Dining revenue handling procedures.
• Must perform the following tasks daily: make coffee and frozen drinks, dip ice cream, make milkshakes and waffle cones, bake cookies, and prepare other drinks and food products consistently by adhering to all recipe and presentation standards while following all health, safety, and sanitation guidelines.
• Perform necessary cleaning tasks in accordance with maintaining a Grade “A” Sanitation rating.
• Maintain financial paperwork, inventory, point of sale processes and procedures.
• Train staff on store operations and supervise employees.
• Manage the transactions of purchasing, selling products.
• Other duties as assigned to ensure NC State Dining business needs are met. Position may be asked to assist in other locations as necessary.

Is Time Limited

Job City & State

Department

Classification Title

Working Title

Work Schedule

Other Work/Responsibilities

• Be an ambassador for NC State Dining and the university as a whole and enrich the quality of life for the campus community and support student success.
• Work as a cohesive team member and play an integral part in creating a positive work environment.

Minimum Experience/Education

• High School Diploma or equivalency
• Demonstrated possession of the competencies necessary to perform the work will also be considered.

Department Required Skills

• Ability to work in a fast-paced environment
• Provide exemplary customer service to every guest, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
• Contribute to maintaining a Grade A sanitation rating of 95% or better.
• Communicate effectively with customers, supervisors, and peers.
• Follow written and/or verbal instructions, and excellence in completing all tasks.
• Accurately process credit card and One Card transactions.
• Adapt to the changing customer volume level with a sense of urgency.
• Ability to work well as part of a team.
• Intermediate computer skills including the ability to learn new department specific software.
• This position requires standing for long periods of time, walking, bending, twisting, pulling and pushing. Because of the nature of a food service operation and working in a kitchen, you must be able to work in extremely hot and cold conditions.
• Must be able to lift up to 30 lb with or without reasonable accommodation.

Preferred Years Experience, Skills, Training, Education

• Previous experience working in a similar capacity.
• Supervising or purchasing experience.
• Experience on a college or university campus if helpful.

Required License or Certification

Valid NC Driver's License required?

Commercial Driver's License Required?

Anticipated Hiring Range

Job Open Date

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