Analyst, Technology & Projects
Job Description
We are currently seeking a Technology & Projects Analyst who will advance the institution’s proud tradition of excellence in academics, student life and community service.
JOB SUMMARY
Responsible for the planning, implementation, administration and support of software applications and technology which supports Houston Community College's technology and systems.
Provides project management expertise to oversee the planning, implementation and tracking of specific short and long term projects.
Focuses on supporting the development of analytics and capabilities using a variety of systems, processes and metrics to ensure that timely, accurate and insightful information is available to organizational leadership across the college system.
ESSENTIAL FUNCTIONS
Monitor designated applications and take corrective action to prevent or minimize system down time.
Track project milestones, deliverables and budgets and provide periodic project status reports to management.
Create user documentation and train personnel on new applications software.
Assist to develop policies, procedures, programs, scripts, or web pages as required.
Provide functional support to users experiencing difficulties with applications and serve as a liaison for IT for technical assistance.
Support and serve as a functional expert for HCC's technology applications in all stages of development, testing, and production.
Work with business analysts to gather requirements so they can prepare specifications for IT technical staff for programming and system needs.
Troubleshoot and resolve system related problems; coordinate with relevant System Administrators and/or third party vendors regarding user support and problem resolution.
Extract data from multiple data sources using a variety of query languages and tools.
Understand the data available in applicable business systems and write queries.
Responsible for requirements gathering, analysis, design, implementation, validation, and maintenance of ad-hoc and scheduled reports focused on understanding core business operations.
Assist in the development and ongoing reporting of performance metrics and benchmarking, keeping requestor informed of progress.
Translate, clean, and validate large data files, in multiple formats.
Generate reports providing key insights and metrics using a variety of reporting tools and technologies.
Choose tools and technologies appropriate for requirements of the project.
Develop dashboards and other visual management tools that allow key stakeholders to make educated and informed decisions around their processes.
Provide strong support/management in timely flow of business intelligence information to requestor by meeting deadlines and being responsive to requests.
Collaborate on special projects.
Keep current with the latest technology; regularly attends technical training in order to maintain functional technical expertise.
May provide on-call assistance, including evenings and weekends as needed.
Perform other duties, tasks and assignments as required.
QUALIFICATIONS
Education & Experience
- Bachelor’s degree required
- 5 years related experience required
Licensing & Certification
- Valid Texas Driver License
Special Skills
- MS Office Programs
- Information Management Systems
- Project Management
Competencies
- Delivering High Quality Work
- Accepting Responsibility
- Serving Customers
- Supporting Organizational Goals
- Driving Continuous Improvement
- Acting with Integrity
- Thinking Critically
- Managing Change
- Communicating Effectively
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
The Organization
Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We’re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
- 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or hcc.oeotix@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.
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