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CWFAC Program Coordinator

Job Description

Posting Number

PG193462EP

Internal Recruitment

No

Working Title

CWFAC Program Coordinator

Anticipated Hiring Range

Salary commensurate with Education and Experience ($60,000-$72,000)

Work Schedule

40 hours a week generally Monday-Friday 8 AM to 5 PM

Job Location

Raleigh, NC

Department

Center for Family & Community Engagement

About the Department

The Center for Family and Community Engagement (CFACE) is a public service and research center at North Carolina State University that strives to build safe, healthy and productive families and communities. The Center fosters family-community-academic partnerships that are relevant and responsive to families and communities. The Center builds these partnerships by supporting community engagement, offering training and technical assistance, and providing evaluation and research services. The Center works with interdisciplinary partners on the local, national, and global levels to improve family and community health and well-being. The website for the Center is https://cface.chass.ncsu.edu/.

The North Carolina Child Welfare Family Leadership Model, a grant-funded program by the North Carolina Division of Social Services, is a framework for how state and local child welfare agencies can engage and support individuals receiving services, develop them as full partners in all aspects of service delivery, and ultimately, utilize family and youth voice – on an ongoing basis – to systematically improve services.

Essential Job Duties

The Child Welfare Program Coordinator plays an important role in supporting the North Carolina Child Welfare Family Advisory Council (CWFAC). This position will engage with state and community partners, contribute to family engagement efforts, and influence child welfare policies and practices. This involves outreach and education efforts to public and private child-placing agencies, community partners, and youth organizations. 

You will oversee the dissemination of the CWFAC model by developing and sharing products, presentations, reports, articles, and managing the council’s social media and web presence. Collecting and interpreting evaluative data is crucial to continuously improving these efforts. Your role also includes serving as a liaison between CFACE and various agencies, providing technical assistance, and documenting engagement interactions. Active participation in professional development activities, including training and workshops, is essential to stay informed about the latest research, policies, and practices in child welfare. 

Key responsibilities include but are not limited to: 
  • Provide coaching and technical assistance on family engagement and Model fidelity, while documenting all engagement interactions and supporting regional and county outreach efforts.
  • Schedule and develop content for CWFAC meetings, ensuring all meeting records are maintained and materials are distributed efficiently.
  • Manage application packets and applicant-peer consultation activities.
  • Track member participation and provide necessary support and expertise
  • Manage social media and web presence.
  • Actively participate in Center initiatives, staff meetings, training, and events.
  • Submit professional quality reports and documents promptly

Through these activities, you will foster strong relationships with stakeholders, ensuring collaborative efforts to enhance family engagement and support within the child welfare system. If you are interested in helping to create a lasting impact on the well-being of children and families in North Carolina, we encourage you to apply. 

This position requires 10% of travel within the state of North Carolina, with 2 possible overnight trips per year. 

Other Responsibilities

Other related duties as assigned.

Minimum Education and Experience

Require post-baccalaureate credentials or a bachelor’s degree plus alternative or equivalent professional training and experience may be substituted for the advanced degree on an exceptional basis.

Other Required Qualifications

  • Direct Experience with state or county child welfare program implementation
  • Proven ability to develop, implement, and deliver group trainings and presentations
  • Experience with family-centered practice, with a special emphasis on family involvement in continuous quality improvement. 
  • Exceptional oral and written communication skills, coupled with strong interpersonal and relational abilities.
  • Proven ability to navigate and utilize communication platforms like, online meeting platforms (i.e. Zoom, Microsoft Teams), Google Workplace Applications and/or Microsoft Office products
  • Proven knowledge and application of project management concepts
  • Ability to work independently and function as a productive member of a remotely stationed team.
  • Reliable access to technology to support internet-based communications and training, including internet and cell phone for communications and programming
  • Ability to travel across North Carolina for in-person meetings and program activities

Preferred Qualifications

  • Knowledge of the North Carolina Welfare Family Leadership Model
  • Experience collaborating with families, community members, agency representatives, and leaders in state and county child and family servicing agencies
  • Preferred Disciplines of Study: Social Work, Public Administration, Psychology, Counseling, or Human Services. 

Required License(s) or Certification(s)

N/a

Valid NC Driver's License required

No

Commercial Driver's License required

No

Job Open Date

06/14/2024

Anticipated Close Date

Open Until Filled

Special Instructions to Applicants

Please include a cover letter, resume, and contact information for three professional references. 

Position Number

00107730

Position Type

EHRA Non-Faculty

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.0

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Non Mandatory - Emergency Event

Department ID

166101 - Ctr Fam & Community Engagement

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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