Job Description

Job Description

Montgomery College, Central Services Rockville, has an immediate need for a FT Public Safety Dispatcher, Public Safety. The work schedule is Sunday - Thursday 10:45pm-6:45am This is a non-bargaining, non- exempt, grade 15 position. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, diversity, and inclusiveness.

Under general supervision or direction, incumbents in this job class are responsible for receiving emergency and routine communications regarding incidents impacting the safety and well-being of students, faculty, staff, visitors, and property. 

Contacts and interactions include facilities/public safety staff and management, College leadership, staff, students, visitors, and first responders.

Duties include but are not limited to:

• Receives and calmly responds to routine and emergency calls for police, fire, medical or other situations via telephone or radio.  

• Determine nature and location of incident, dispatch assign campus officers, local police, fire, medical personnel or other emergency units as necessary. 

• Researches and provides information for officers and callers.

• Monitors local police/fire/EMS/ emergency and weather incidents. 

• Uses various systems to enter and retrieve information and document calls/incidents.

• Monitors campus-wide security and fire systems, CCTV, and building/classroom access.

• Serves as point of contact between campus officers and external agencies during emergencies.

• Operates various radio, consoles, telephones and computer systems.

• Maintains working knowledge of the campus geography and surrounding area to direct emergency personnel.

• Serve as a Campus Security Authority (CSA), as outlined by the Clery Act.

Required Qualifications:

• High School Diploma or GED.

• One-year work experience in customer service, call center, dispatch center, office environment or related experience.

• The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.

Hiring Range $18.55 to $23.19 hourly. Initial salary placement is based on candidate experience and internal equity.  Please include a complete resume including all relevant and related work experience.

Application Process:

• Click Here to apply online

As a condition of employment, the following are required at the time of hire:

• Successful completion of a background check and degree verification (if applicable).

• For international degrees, you must provide US degree equivalency verified by a nationally recognized credential evaluation service.

• Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery Collage and may have earn​ings restrictions, per state law.

Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.

If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240-567-5353 or HRSTM@montgomerycollege.edu.  We require at least two weeks advance notice to enable us to provide the requested accommodation.

Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.

Montgomery College is a tobacco-free and smoke-free workplace.

Closing Date

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