SCOPE OF WORK: Assists with the daily operations of the Academic and Workforce Education Office, including the coordination of office functions and activities and tracks department activities; coordinates special projects; assembles documents and materials for meetings. This position reports to the Administrative Assistant to the Vice-President of Academic and Workforce Education/Academic Affairs Office Manager at NHTI, Concord’s Community College.

ACCOUNTABILITIES:

• Assists the Academic Affairs Office Manager in preparing reports, collecting, and maintaining documents needed for all programs; assists with coordination of accreditation site visits, scheduling meetings, organizing travel, ordering refreshments, etc.
• Performs various secretarial duties in support of Academic Affairs; including but not limited to recording and distributing minutes; responding to and/or routing phone calls and e-mail inquiries, as appropriate; drafting of correspondence (both print and electronic); assisting with the preparation of marketing materials; maintaining office equipment such as printers, copiers, scanners, etc.; assists with inventory and orders supplies and equipment to support Academic Affairs.
• Assists with the preparation of academic standards letters, credit waiver tracking and processing, responding to general inquiries internally and externally, updating templates, and other similar administrative tasks as needed.
• Maintains the confidentiality and security of information related to student records.
• Ensures accuracy and consistency throughout all work performed.
• Complies with all college, system, state and federal rules and regulations.
• Assists with administrative support functions in other academic offices and departments as assigned.
• Other related duties as assigned.

MINIMUM QUALIFICATIONS:

Education: High School diploma or equivalent credential. Each additional year of approved education may be substituted for one year of experience.

Experience: Five years' related experience in secretarial or administrative support.

License/Certification: None required.

RECOMMENDED WORK TRAITS: Computer proficiency with PC and cloud-based Microsoft Office applications (with a heavy focus on Excel, Outlook, Word, etc.) and database management software. Ability to properly compose a variety of correspondence with only general instructions. Ability to assign, direct and supervise the activities of subordinates. Ability to gather, assemble, correlate, and analyze facts to identify existing or potential problems. Ability to communicate effectively both orally and in writing. Ability to establish and maintain effective working relationships with other employees and the public. Must be willing to maintain an appearance appropriate to assigned duties and responsibilities as determined by management.

DISCLAIMER STATEMENT: This class specification is descriptive of general duties and is not intended to list every specific function of this class title.

Notice of Non-Discrimination: The Community College System of New Hampshire is an equal opportunity employer. The Community College System of NH does not discriminate on the basis on race, creed, color, religion, national or ethnic origin, age, sex, sexual orientation, gender identity and expression, physical or mental disability, genetic information, or law enforcement, or military, veteran, or marital status.